1 – What is a cookie?
When you visit our Site, a cookie may be automatically installed on your browser depending on your preferences, which you can modify at any time. A cookie is usually sent to your browser by the server on which the site is hosted.
They can contain a variety of data, including the name of the server from which they have been sent, a unique number identifier, the pages and tabs you clicked on, the type of browser you are using and an expiration date. Cookies have different purposes, e.g. recording information about how the user has browsed the site (audience rating, etc.).
Only the issuer of a cookie can read, record or modify the information it contains.
This document is to inform you about the cookies that may be stored on your device and how you can set your preferences.
2. What cookies are used on our Site?
In order to ensure the best possible user experience, we use internal cookies. These are cookies issued by us and are strictly necessary for our Site to work or so that we can compile statistics on how our Site is used.
When you browse our Site, third-party cookies may also be stored on your device for the purposes given below, subject to your preferences (please see the section titled «
COOKIE PREFERENCES »).
A. Internal cookies
We issue internal ("first party”) cookies. These include functional cookies and performance cookies.
Functional cookies
Functional cookies are essential for browsing the Site, accessing its features and identifying operating errors. Without these cookies, the site would not work as normal. Removing them would significantly limit your browsing experience.
Performance cookies
Although not essential for browsing the Site, these cookies make it possible to optimize operation and improve your browsing experience by memorizing, for example, information about a form you have completed on the Site and your device's display settings (resolution, operating system, etc.) or to offer you personalized services and content. This type of cookie also makes it possible to compile statistics on the use of our Site to improve browsing experiences on our pages.
B. Third-party cookies
Third-party cookies are stored on your device by third-party companies when you visit our Site. The issue and use of cookies by third parties is governed by the Cookie Policies applied by each third-party company in question.
Performance cookies
The Site uses cookies to track and differentiate visits and/or limit the number of simultaneous requests. These cookies enable our partners to compile statistics we then use to measure traffic and improve the usability of our Site. For the different statistical analyses, we use Google Analytics tags.
Social media cookies
The social media plug-ins on our Site make it easier to share content on a variety of social media (Twitter, Facebook and LinkedIn) or send a link by email. When you use these share buttons, a third-party cookie is stored to link the content viewed on our site to your user account on the social medium in question.
Advertising cookies
Third-party companies may store cookies to identify your interests based on what you view on our Site to personalize the advertising offer displayed to you outside our Site. These cookies may be stored when you browse our Site or when we send you emails. We make sure our partner companies process the information collected on the Site in accordance with our instructions and in compliance with regulations.
3. How to set your cookie preferences?
As a general rule, your cookie preferences can be configured in your browser.
Internal cookies (see above) can be configured directly online on our Site. Third-party cookies have to be configured by logging on to the issuer site (see below) or the European platform designed for the said purpose (see below).
A. Configuring your browser
When you first access the ENGIE Solutions Site, your browser will notify you that cookies may be stored on your device. This information will be displayed in a banner. You will then be asked either to accept the cookies as set by default or to configure your browser with your preferences or from our site.
You will find instructions on how to configure your browser in your browser's help menu. For example:
You can configure your browser either before or after the cookies have been installed on your device.
Please note that if your browser or browser version is not listed here, you can visit the publisher's website for more information.
Depending on the browser, several options are available. The user can accept cookies fully or partially, delete existing cookies, block only certain types of cookies or decline any cookie sent by the Site. The options must be configured on each browser used to browse our Site.
We suggest you set your cookie preferences according to their purpose as described above. Indeed, declining cookies could affect the way certain areas of our Site work and/or your browsing experience, for which we decline all liability.
Also please note that when you decline a cookie, a decline cookie will be stored on your device. Your preference is stored in the decline cookie. If you delete all the cookies stored on your device, including the decline cookie, we will no longer be able to know which cookies you have chosen to decline.
Finally, for your full information, the CNIL provides a practical guide to setting preferences for cookies at the following address:
https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
5. Data recipients and disclosure
The data processed is intended and disclosed only to authorized recipients determined in accordance with the purposes of the processing in the Company, to other entities in the ENGIE Group that use the ENGIE Solutions brand or to third parties working to achieve the purposes for which the data is collected.
In some cases, ENGIE Solutions may disclose the data to authorized third parties not directly involved in the processing, for example:
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In fulfilment of a legal obligation;
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To protect and defend our property rights;
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To prevent harmful content on the Site;
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To ensure the safety of Site users or the public in general.
B. Configuration from our site
You can configure the cookies we store on your device from our Site by clicking on this
link.C. Configuration from third-party issuer sites and/or dedicated platforms
Configuring performance cookies
In order to configure and manage the use of third-party cookies according to your preferences, you can log on to these third-party sites, in particular,
Google Analytics.
Configuring advertising cookies
Advertising professionals provide cookie management platforms for third-party advertising cookies stored on your digital devices.
Configuring social media cookies
You can configure this type of cookie by logging on directly to the social media in question.
4. Updates to the cookies notice
ENGIE Solutions may update this cookies notice at any time. Users are therefore asked to refer to this notice on a regular basis.
