Icomera and Thalys Extend High-Speed Passenger Wi-Fi Partnership

Thalys ENGIE Solutions

The high-speed rail operator Thalys has renewed its contract with Icomera,  extending its high-speed wireless Internet connectivity offer on its European lines. A subsidiary of ENGIE Solutions, Icomera is the world's leading provider of wireless Internet connectivity for public transport. This high-speed Wi-Fi access allows passengers to benefit from a certain comfort in their travels, facilitating the choice of this mode of transport. This commitment is fully in line with ENGIE Solutions’s objectives of reinventing living environments for a more virtuous and sustainable world.

High-speed rail operator Thalys has renewed its contract with Icomera to continue delivering reliable, high quality Passenger Wi-Fi on its lines serving four European countries.

Thalys first selected Icomera to operate the Wi-Fi service on board its 26 8-car train sets in late 2014, with the fleet-wide installation project competed on schedule the following year. Using Icomera’s SureWAN™ technology, which intelligently aggregates the multiple cellular networks available along the train’s route, the European Rail operator has been able to offer a quality onboard Passenger Wi-Fi experience, even during journeys at 300km/h. 

Icomera provides wireless Internet connectivity “as a service” to Thalys, an approach that is increasingly favored by the Industry. Icomera supports the trains’ onboard networks with a suite of fully integrated cloud-based management tools and a 24-hour Network Operations Center, working 365 days a year. This means that any issues affecting passenger experience are swiftly remedied and, in some cases, averted entirely through pre-emptive action. The decision to extend the partnership allows Thalys to take advantage of the latest advances in wireless Internet technology, and its customers can expect to see an increase in the quality of service.

Bertrand Gosselin

At Thalys, we are a forerunner and have been offering Wi Fi on board our trains since 2008. We are constantly seeking to innovate and providing our customers with a quality experience at 300km/h. Our partnership with Icomera is key with these objectives.

Bertrand Gosselin , CEO, Thalys
Wilfrid PETRIE © Antoine Meyssonnier

At ENGIE Solutions and Icomera, we work to promote green and connected mobility that contributes to improving the living environments of users. Aware that the attractiveness of public transport is a natural part of this mission, we are eager to provide Thalys, which is an essential partner in this mission, with all the improvements that will enable it to reaffirm its commitment to quality to its passengers.

Wilfrid Petrie , Executive Vice President of ENGIE, in charge of ENGIE Solutions